Frequently asked questions

From Thursday to Monday: entry to the Cappella Palatina and the Palazzo dei Normanni circuit — the Royal Apartments, the Royal Gardens, the permanent exhibition and the archaeological area. On Tuesday and Wednesday the Royal Apartments are closed and entry covers the Cappella Palatina and the Royal Gardens only. We book it for your chosen date and email it to you.

No. The Royal Apartments, including the Sala di Ruggero, open Thursday to Monday only. On Tuesday and Wednesday they are closed and the visit is the Cappella Palatina and the Royal Gardens only — the rest of the circuit is not included. Our price is the same whichever day you choose, so pick a Thursday-to-Monday date if the apartments matter to you.

Yes. Entry runs in one-hour slots across the day, and your ticket is booked for the slot you choose, so pick the window that suits your plans. Arrive at the start of it and you can then stay as long as you like. The first slots of the morning and the last of the afternoon are the quietest — the mid-morning ones fill with coach groups.

On Sundays and religious holidays the chapel closes to visitors for Mass from about 09:30 to 11:30, and overall hours are shorter, with last admission around midday. If you're visiting on a Sunday, aim for early morning or just after Mass.

Children under 13 enter free but must be accompanied by a paying adult. For ages 14–17 choose the Youth ticket. Please carry proof of age at the entrance.

Reduced entry is for EU citizens aged 18–25 and for teachers; the senior price is for EU citizens aged 65 and over. Bring valid photo ID or proof — it is checked at the entrance.

After you book, our team arranges your dated entry and emails it to you, usually well before your visit. You show it at the entrance on your chosen day.

The Cappella Palatina is a consecrated chapel, so modest dress that covers shoulders and knees is expected, along with quiet inside. Flash photography, tripods and selfie sticks are not permitted.